Revenue Agent

WHY JOIN AIR INUIT

Are you ready to take your career to new heights? At Air Inuit, we do not just offer flights; we provide essential services that keep Nunavik connected. Whether it is delivering critical supplies or ensuring passengers reach their destinations safely and comfortably, our employees are at the heart of it all. We are looking for dynamic, passionate and dedicated individuals to join us in making a difference in the skies. If you are ready to embark with a company that values safety, innovation, excellence, professional growth and customer satisfaction, your journey starts here!

ABOUT US

Since 1978 Air Inuit has been providing scheduled, charter, cargo, and emergency air transportation services in Nunavik and beyond, 24 hours a day, 365 days a year. Collectively owned by the Inuit of Nunavik, through the Makivik Corporation, the airline operates a fleet of over 35 aircraft ranging from a Twin Otter 300 Series to a Boeing 737 200C, 300 and 800 and employs over 1000 employees in one of the most challenging flight environments.

Air Inuit's Management and its team of dedicated employees are committed to the company's essential mission of providing safe, timely and high-quality air service to the people living and doing business in the enchanting region of Northern Quebec.

ROLE OVERVIEW

As a Revenue Agent at Air Inuit, you will be at the forefront of our financial operations, ensuring seamless invoicing processes and contributing to the overall efficiency of our revenue management. You will handle various invoicing tasks, assist with month-end procedures, and provide exceptional customer service related to invoicing and refunds. Your role will be pivotal in maintaining our financial integrity and supporting our management team.

KEY RESPONSIBILITIES

• Process invoicing for Passenger, Cargo, Charter, and miscellaneous services with precision and efficiency;
• Assist management with month-end closing activities, ensuring all financial data is accurately recorded;
• Handle credit notes and refunds, providing timely and accurate resolutions;
• Prepare ad hoc invoicing reports and perform detailed analysis to support strategic decision-making
• Deliver excellent customer service related to invoicing and refunds, addressing inquiries and resolving issues promptly
• Perform any other related tasks or produce any other reports according to the department's operational needs and objectives.

WHAT WILL MAKE YOU AN IDEAL CANDIDATE

• Minimum 2 years of relevant experience (aviation industry experience is a plus);
• 1 to 2 years of billing experience;
• Proven ability to meet deadlines consistently;
• Strong sense of initiative and ability to work autonomously with minimal supervision;
• Exceptional analytical, organizational, and interpersonal skills;
• Proficient in MS Office (Excel-advanced, Word, Outlook) and accounting software (D365 is an asset);
• Flexible and available for overtime when required;
• Bilingual (French and English, spoken and written) - Inuktitut is an asset;
• Ability to adapt easily to airline industry systems for effective research and documentation (experience with MonaLisa, Skyline, Bart is an asset).

COMPENSATION

• Salary and benefits are determined in accordance with company policy.

WORKING CONDITIONS

• Location: Air Inuit Head Office, located in Ville St-Laurent.
• Permanent role, offering stability and growth.
• Schedule: Enjoy a Monday to Friday workweek, totaling 37.5 hours.
• Office Presence: Required to be in the office for four days a week, fostering collaboration and teamwork.
• Thrive in a dynamic, fast-paced industry that’s constantly evolving and innovating.

AIR INUIT’S BENEFITS AT A GLANCE

• Registered Retirement Savings Plan (RRSP);
• Group insurance plan (life, medical, dental, short-term and long-term disability);
• 3 weeks (6%) of vacation;
• Telemedicine program for employee and family members;
• Employee Assistance Program (EAP) for employee and family members;
• Flight privilege and discounted travel program with several airlines around the world;
• Retirement allowance program;
• And various innovative programs including exclusive corporate discounts, profit sharing and performance-based compensation.

CANDIDACY

If you are excited about contributing to the aviation industry and have the skills we are looking for, we want to hear from you! Apply via the recruitment platform by clicking on Apply.

We thank all applicants for their interest in this position. We are proud of our culture, which encourages diversity, equity and inclusion. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.

The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities.