Manager - Billing and DevOps (Remote)

Are you passionate about software development for enterprise applications and transforming Billing capabilities using cloud-based infrastructure and services?

Do you value automated development practices, streamlining processes, and delivering results?

Are you interested in leading an exceptionally talented Billing DevOps team?

Be a part of our journey.

Join our team and what we'll accomplish together

The Manager for Billing and DevOps is responsible to lead a high-performing team focused on modernizing our Wireless billing systems. This role combines deep technical expertise along with strong leadership skills in the pursuit of innovation and efficiency in our billing systems and processes. The successful candidate will work closely with vendors and a broad set of business stakeholders in support of our modernization objectives.

Supported by the Director, Information Services for Standard Billing, you will mentor and coach a highly engaged team. You will foster and maintain a strong culture of innovation, collaborative teamwork, and perseverance. Your hands-on approach and ability to contribute to deep technical topics will ensure we deliver well-engineered products and services in support of our Billing business partners and customers. You will contribute to new development, operational and functional strategies and outcomes. Together, we will continue to modernize our billing platform and enhance our enterprise systems.

TELUS is committed to fostering an inclusive work environment that values diversity in all its forms. We believe that a diverse team brings unique perspectives, experiences, and ideas that drive innovation and excellence.

What you'll do

• Establish and maintain a fun yet hard-working culture by having an obsession to build, grow and motivate an exceptionally high-performing technology team
• Lead and mentor a talented team in modernizing Wireless billing systems
• Drive frequent, low-impact software releases while maintaining work-life balance
• Collaborate with vendors and stakeholders to achieve modernization objectives
• Implement strategies to eliminate technical debt and improve operational efficiency
• Foster a culture of innovation, teamwork, and continuous improvement
• Empower team members to grow and develop their skills

What you bring

• Excellent written and verbal communication skills to facilitate effective engagement with vendor partners, senior leadership, and business collaborators, especially pertaining to technical concepts and processes
• Strong knowledge and understanding of:
  • Software development with modernized languages and techniques
  • Wireless telecommunications technology including billing processes
  • Software architecture principles
  • Advanced project management skills
  • Software development automation and cloud technology services and concepts
• A natural curiosity and affinity for self-directed technology learning
• 8+ years of work experience in technology, technical project management, IT operations, and software development
• A Bachelor's degree in Computer Science, Engineering or related field and/or relevant experience

Great-to-haves

• Experience in the billing domain
• Experience with building and supporting cloud-native (public/private) applications and services

Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.