Manager, PCO Reporting & Analytics
Job Summary
Job Description
RBC Personal and Commercial Operations (PCO) Business Intelligence is hiring a Manager, Reporting & Analytics role that will lead strategic insights for CBO by utilizing cutting edge technologies to drive digital operations. The position plays a key role in driving strategic, timely, and accurate insights to business partners and senior leaders.
What will you do?
- Drive the reduction of internal manual reports and processes either through automation or consolidation of existing reporting processes.
- Provide adhoc requests and solutions as well as time sensitive break/fix requests to the satisfaction of our partners.
- Create and maintain accurate documentation related to adhoc and break/fix solutions for future reference
- Communicate and consult with partners across Canadian Banking Operations in order to provide support, insight, gather feedback, and communicate project statuses
- Participate in conversations with internal partners to understand our business processes and objectives in order to define/recommend automating existing manual reporting solutions to meet those objectives
- Be a thought partner within the Reporting COE team, supporting the development of insights, implementing best practices, and providing mentorship to team members
What do you need to succeed?
Must-have
- Nimble with SQL for querying and joining large datasets and/or creating reports (e.g. MSSQL, Teradata, HDFS)
- Demonstrated capabilities with Python or other automation technologies (e.g. Datameer)
- Ability to perform complex data analysis on large volumes of data and present findings to senior leadership in order to inform strategic decisions
- Proven innovative mindset with quantitative analytical and problem solving skills
- Expert technical documentation skills and the ability to effectively communicate, verbally and in writing, technical concepts to a non-technical audience
- Comfortable dealing with ambiguity and working independently
- A team player who is passionate about developing peers, winning as a team, and providing constructive feedback when needed
Nice-to-have
- University degree in a quantitative field of study (e.g., engineering, mathematics, statistics, etc.)
- Proficiency in developing reports using Tableau
- Experience with technologies such as GitHub, Jira, general APIs
- Project management capabilities
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work and take on progressively greater accountabilities
Job Skills
Automation Software, Big Data Management, Collections Experience, Communication, Critical Thinking, Datameer, Group Problem Solving, Knowledge Organization, Long Term Planning, Project Management Basics, Python (Programming Language), Structured Query Language (SQL), Tableau (Software), Teamwork, Working IndependentlyAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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