Manager, Business Banking Credit Card Programs

Requisition ID: 221713

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Business Banking Credit Card Programs is responsible for profitably growing volumes across a portfolio of Business Banking Credit Cards in Canada. Through developing tactics to increase new client acquisition and deepen engagement with existing clients, the Manager will ensure specific individual goals, plans, initiatives are delivered in support of the team's business strategies and objectives, making sure that that all activities are conducted in compliance with governing regulations, internal policies and procedures. The role is ideal for a creative thinker and problem solver with excellent analytic, communication and collaboration skills.

Is this role right for you? In this role, you will:

• Contribute to the development of new programs from concept to execution including the preparation of supporting business cases, documents, presentations and project plans

• Continually optimize programs to drive results; forecast and develop key product insights to enable decision-making in line with the Bank's risk appetite and culture

• Build collaborative relationships with cross-functional teams (e.g. Credit Risk, Finance, Marketing/Digital Marketing, Analytics, Branch) and lead efforts to pursue integrated, high-impact acquisition and engagement opportunities across the Business Bank

• Manage and support project plans for implementing initiatives. Identify milestones, timing and recommend resources required to complete initiatives

• Adopt a test and learn approach including ongoing refinement of customer collateral, website content and acquisition digital creative and communications

• Leverage data and customer insights to drive channel effectiveness and improve marketing treatments

• Analyze monthly results, sharing out reports and key drivers with cross-functional team members and leadership

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary education in a related field

• Previous experience working in a Product Management, Marketing or Finance related role; previous Credit Card experience is an asset

• As understanding of lending and card financials and P&L levers

• Strong strategic thinking and results focused skills

• Demonstrated ability to build winning programs with a client first mindset

• Demonstrated success working cross-functionally

• Ability to build relationships of trust, instill confidence and influence with key stakeholders

• Demonstrated success optimizing programs using data insights

• Strong analytical mindset using data to develop strategies and constantly challenge the status quo

• Experience in channel execution of campaigns - both digital and offline

• Strong communication and presenting skills, with the ability to develop strong presentation decks and create an impactful story when presenting

• Comfortability working in a hybrid work environment

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.