Senior Consultant, Payroll

February 6 2025
Categories Payroll,
Remote
St. John's, NL | Montreal, QC • Full time

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for a collaborative and energetic Senior Consultant, Payroll to join our award-winning team, 2023 NPI Payroll Team of the Year. If you're looking for a fantastic opportunity to put your expertise to good use, we invite you to apply for this opportunity. Get ready to dive deep into the exciting field of payroll and grow with us here at Intact.

The person assigned to this role will be responsible for:


Team Support & Projects

  • Lead payroll projects and/or acquisitions in conjunction with payroll team members and our partners
  • Support and ensure a rigorous and beneficial transition of the organization's acquisitions and manage exceptions
  • Coordinate with other departments to ensure the seamless integration of payroll processes and needs
  • Participate in payroll testing in collaboration with the HRMS team
  • Act as a partner for all stakeholders
  • Act as a payroll Subject Matter Expert (SME)
  • Perform a complete analysis and provide recommendations to standardize discrepancies related to earnings and allowable deductions
  • Ensure deadlines are met
  • Anticipate the challenges and impacts of projects
  • Provide recommendations on complex situations

Quality control

  • Carry out analyses of the various problems affecting processes and the employee experience, and proactively identify solutions
  • Compile the monthly KPI dashboard by gathering data from internal systems and files, identify trends, and provide explanations and recommendations on data variations
  • Implement quality control measures within the payroll team and across the organization to ensure data consistency, accuracy, and efficiency

Documentation & Training

  • Implement a documentation process to enhance the efficiency of processes and their communication aspects
  • Collaborate and support the team by identifying needs, developing a training plan, and coordinating analyst training
  • Provide support, coaching, and training to payroll analyst and our partners
  • Propose and support the development of e-learning tools to facilitate the training and support of new analysts
  • Ensure to monitor all legislative changes, analyze their impacts on our processes, and implement the necessary updates

What you'll bring to us:

  • Solid technical knowledge of payroll and project management skills
  • Minimum 10-15 years experience in payroll (National Payroll Institute certification is an asset)
  • Excellent knowledge of the Workday system
  • Advanced MS Excel skills
  • Knowledge and understanding of learning principles, training methods and techniques
  • Excellent interpersonal and communication skills (verbal/written) to engage with various stakeholders and business partners across all levels of the organization.
  • Ability to demonstrate initiative, be proactive, and take ownership
  • Ability to develop, deliver and evaluate a training plan
  • Ability to prioritize and coordinate projects within deadlines
  • Ability to prepare training content, learning tools and user guides in document or website format
  • Customer/employee service oriented
  • Ability to summarize complex situations effectively
  • Ability to offer advice and support to team members
  • Ability to produce detailed, technical documents
  • Strong innovative, creative, and problem-solving skills
  • Team player, autonomous and highly organized
  • Bilingualism required (French and English). You will need to interact regularly with colleagues across the country.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.


We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.


As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.


We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.


Learn more about our recruitment process and your candidate journey here.


If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Apply now!

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