Billing Clerk

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We are hiring a Billing Clerk for our Cash Logistics business line at our Vancouver, BC branch.

What you will be doing

• Maintain billing database and structures to ensure all information is updated for accurate and timely customer invoice processing
• Main point of contact in reviewing invoicing requirements and ensuring changes are made when required (adding, deleting and making changes to customer location detail, billing rules, rates)
• Capture and enter billing transactions into billing system for timely month end billing process
• Printing, sorting, emailing and distribution of invoices to customers
• Following up with Sales, Operations and other departments for all necessary information required for data entry and invoicing clarifications requested by the customer
• Assist with the monitoring of service order completion
• Assist with customer disputes for resolutions
• Ensuring all reports are completed effectively and accurately to adhere to designated deadlines
• Providing excellent customer service to all clients and employees in an efficient manner while adhering to all policies, procedures, and guidelines
• Other duties as assigned

What we're looking for

• Post-secondary education in Business or office administration (or equivalent) or equivalent work experience
• Minimum 2 years of billing or administration experience
• Intermediate knowledge with all Microsoft programs (Word, Excel and Outlook)
• Excellent interpersonal, written and oral communication skills
• Ability to multi-task and prioritize tasks to ensure accuracy and effectiveness
• Strong problem-solving skills, analytical and high attention to detail
• Self-motivated and can work with minimum supervision

What we offer

• Permanent full-time position
• Safe work environment with efficient equipment
• On-site parking
• Dynamic and entrepreneurial environment that promotes innovation and development
• International company offering many careers opportunities