Coordinator - Accts Receivable

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 03/25/2025

Posting Close Date: 04/08/2025 (Please note the posting will close at 11:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Hybrid Work:
This is a hybrid work position in Calgary, Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) 3 days per week. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues. Specific days in the office are agreed upon by the team.

The Coordinator, Accounts Receivable, is responsible for managing accounts receivable for the WestJet Group and WestJet Cargo. The coordinator must remain responsive and adaptable to high-volume invoice generation with increasing complexity. Collaboration with team members for improvements and support for ad-hoc projects or other functional duties is essential. High diligence, with a demonstrated ability for accuracy, timeliness, and completeness is required in daily tasks. This role involves identifying continuous improvement opportunities to enhance efficiency and reduce costs. The Coordinator, Accounts Receivable is a strong team-player that is goal driven to contribute to individual, team, and company success.

Main Duties:

• Manage and respond to clients and internal queries regarding invoicing and payment.
• Apply accounting principles to initiate invoices, billing discrepancies, and collections
• Prepare and issue invoices to customers from multiple systems
• Deposit cheques and take credit card payments via Genesys Telephony system
• Record and apply incoming payments from customers
• Perform daily bank reconciliation for accounts receivable related transactions
• Evaluate application forms, setup, and amend of customers' accounts in the systems
• Proactively follow up on outstanding receivables and address delinquent debt
• Communicate with internal business units to resolve operational issues and make adjustments.
• Retain documentation in compliance with internal audit requirements and standards
• Monitor and manage outstanding aging balances, credit balances, and refunds
• Generate monthly reports to ensure accountability and highlight actionable items
• Identify and implement improvements to processes and procedures.
• Maintain proper documentation for assigned processes
• Initiate and lead ad-hoc projects or related duties as required

Experience & Qualifications:

• 3+ years' experience Accounts Receivable and collection experience.
• A certificate or degree in accounting is preferred.
• Proficiency with ERP software and applications; SmartKargo, JDE Oracle experience preferred.
• Intermediate skills with general Microsoft applications; advanced excel required.
• Excellent interpersonal communication skills and self-motivation.
• Experience with Aviation industry, Cargo or freight receivables is an asset.
• Understanding general accounting principles is an asset

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet - and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you're passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.