Is it really necessary to have a fiery passion at work if you want to work well and draw satisfaction from it? The passion-at-work myth is ever present, but can make some workers feel guilty. In Dilbert’s universe (the comic strip), the work setting is a gloomy place where employees—imprisoned by their cubicles—punch out and […]
Do employees benefit by building friendships in their work environment? Studies done on this issue have established the positive influence of friendly relationships forged in a professional setting. According to surveys conducted in 2021 and 2022 by the Wildgoose and Gallup Analytics platforms, maintaining friendships at work greatly influences overall employee satisfaction, as well as increasing the sense of […]
Your manager is always ready to criticize whatever you say and do. Your motivation is in free fall, and your performance suffers the consequences. How do you survive a toxic boss? In business, an inflexible person in a position of authority can cause a lot of psychological and social damage around them. They may not […]
How can we create new rituals to strengthen relationships between colleagues in spite of the distance? Interview with Louise-Véronique Sicotte, oral communication and work rituals trainer at UQAM Continuing Education. From a simple toast to the celebration of a wedding, rituals are part of our traditions and allow us to mark the various important stages […]
While the deconfinement was expected by everyone, the return to the office is not the same. It’s still far from reaching a consensus. According to a survey conducted by Angus Reid for ADP Canada, 36% of remote-working, Generation Z Canadians—those 25 and under—are enthusiastic about returning to their usual workplaces. And that rate drops with […]
Do you feel that since your team has been working remotely, rapport has been lost, exchanges are more laborious and there are more misunderstandings? This impression is well-founded. Explanations and advice from communication psychology expert Guillaume Dulude. For the doctor of neuropsychology and communication specialist Guillaume Dulude, our difficulties of communicating effectively through layers of […]
Whether it comes out in derogatory remarks, open hostility, or by the withholding of suitable work tools, fatphobia does indeed exist in the workplace. In a recent example, a nurse was refused a job because of her weight. “There are a lot of assumptions that come with a big body,” laments author, blogger, consultant and […]
We asked Marie-France Émond, CHRP and Vice-President Operations/HR at Indigo Consulting, which has around 40 employees in Montreal, Toronto and Chicago and has always operated in virtual mode. She suggests five strategies that allow us to forge links, even at a distance. Count on motivating managers In a context of long-term remote working, the role […]
Accountants have to deal with clients who are working in areas far removed from numbers. It is tempting to refuse to have business links with those who have the potential to test your patience… Here are skills to develop to successfully steer your business relationships. This will help you avoid dealing with toxic situations. Know […]
In an ideal world, all customers would pay their bills. However, for reasons of dissatisfaction, due to financial problems or outright dishonesty, some consumers don’t. Knowing how to collect amounts due without harming long-term relationships with customers is the job of the collection agent. Here are some key points he has to master. The golden […]
Meeting deadlines, increased demands from clients and the firm, internal and hierarchical tensions… According to a recent study, there are many causes of stress in the accounting world. According to a study by the British Chartered Accountants Benevolent Association (CABA), published in May 2019, 37% of accountants feel that their work is their main source […]
Working in the department of a large companies accountants, requires a more specialized practice than in an SME, as well as a greater ability to adapt to technological tools. Overview of the special aspects of this work taken from the example of Bell Canada. In a large company, even if you are hired as a […]
